Remove Win32:Adware-gen (Virus Removal Guide)



Win32:Adware-gen is a specific detection used by Microsoft Security Essentials, Emsisoft Anti-Malware and other antivirus products to indicate and detect an adware program.

Win32:Adware-gen is a program that contains adware, installs toolbars or will display pop-up advertisements on the computer.

Win32:Adware-gen it’s technically not a virus, but it does exhibit plenty of malicious traits, such as rootkit capabilities to hook deep into the operating system, browser hijacking, and in general just interfering with the user experience. The industry generally refers to it as a “PUP,” or potentially unwanted program. The Win32:Adware-gen infection is designed specifically to make money. It generates web traffic, collects sales leads for other dubious sites, and will display advertisements and sponsored links within your web browser.

Win32:Adware-gen got on your computer after you have installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker. This Potentially Unwanted Propgram is also bundled within the custom installer on many download sites (examples: CNET, Brothersoft or Softonic), so if you have downloaded a software from these websites, chances are that Win32:Adware-gen was installed during the software setup process.

Win32:Adware-gen is an ad-supported (users may see additional banner, search, pop-up, pop-under, interstitial and in-text link advertisements) cross web browser plugin for Internet Explorer (BHO) and Firefox/Chrome (plugin) and distributed through various monetization platforms during installation. The browser extension includes various features that will modify the default or custom settings of the browser including the home page, search settings and in some cases will modify Internet Explorer’s load time threshold, place a lock file within Firefox to prevent competing software from changing its settings as well as disable the browser’s Content Security Policy in order to allow for cross site scripting of the plugin. Besides showing harmless ads, Win32:Adware-gen may also collect user specific information with or without the user’s consent. This infection sends the collected user information to a central server for the purpose of delivering targeted advertising.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this Win32:Adware-gen browser hijacker. Be very careful what you agree to install.

Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove Win32:Adware-gen (Virus Removal Guide)



STEP 1: Remove Win32:Adware-gen adware with AdwCleaner



The AdwCleaner utility will scan your computer and web browser for the “Win32:Adware-gen” malicious files, browser extensions and registry keys, that may have been installed on your computer without your knowledge. You can download AdwCleaner utility from the below link. ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer) Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.


If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
3.When the AdwCleaner program will open, click on the “Scan” button as shown below.


AdwCleaner will now start to search for the “Win32:Adware-gen” malicious files that may be installed on your computer.

4.To remove the “Win32:Adware-gen” malicious files that were detected in the previous step, please click on the “Clean” button.


5.AdwCleaner will now prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.




STEP 2: Remove Win32:Adware-gen browser hijack with Junkware Removal Tool



Junkware Removal Tool is a powerful utility, which will remove Win32:Adware-gen virus from Internet Explorer, Firefox or Google Chrome.

1. You can download the Junkware Removal Tool utility from the below link:
JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)

2. Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon as seen below.


If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.

3.Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the Win32:Adware-gen.

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Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.

4.When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.




STEP 3: Remove Win32:Adware-gen virus with Malwarebytes Anti-Malware Free



Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more. It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

1. You can download download Malwarebytes Anti-Malware from the below link. MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)

2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.

You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.

3.When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.



To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.



4.Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.



Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.


5.Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.



6.Malwarebytes Anti-Malware will now start scanning your computer for the Win32:Adware-gen virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.



7.When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.



Please note that the infections found may be different than what is shown in the image.

8.Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.






Your computer should now be free of the Win32:Adware-gen infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the Premium version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro. If you are still experiencing problems while trying to remove Win32:Adware-gen from your machine, please start a new thread in our Malware Removal Assistance forum.





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